Fast-fashion retailer SHEIN has quickly become one of the largest businesses of its kind in the US. But when a company like that is sending out so many deliveries every day, some of them are bound to end up lost or stolen along the way.
Read on to find out what you can do if you were expecting a SHEIN package and it hasn’t arrived.
When you order from SHEIN, you’ll get a rough expected delivery date. If that dates has come and gone, don’t panic yet.
SHEIN is a global company based out of China, shipping parcels across the world.
When a business like this is operating on such a large, international scale, there are several places where your delivery could have gotten held up – such as at customs or sorting hubs.
Therefore, before you jump to any conclusions, try logging in to your SHEIN account and tracking your package to see if any potential delays have been reported.
If your package is definitely showing as delivered, but you still can’t find it anywhere, there still might be hope.
If the courier attempted to deliver your package when you weren’t home, they might have tried a couple of things to keep your delivery safe. Look around the outside of your property to see if your item might be hidden somewhere out of sight or try contacting your neighbors to see if it was dropped off with them for safe keeping.
If you still can’t find it, it might also be worthwhile double checking the delivery address you used when ordering, just in case you had it shipped to an old address by mistake,
Still nowhere to be seen? Well, unfortunately in that case it might be that you’ve fallen victim to porch piracy.
If you think your package may have been stolen, you’ll need to reach out to SHEIN directly.
Start by visiting SHEIN support here within 45 days of your expected order date. From here, you’ll be connected to a customer service chat bot that will either connect you to a customer service rep or let you submit a ticket.
Whilst SHEIN doesn’t have an official policy on stolen packages, plenty of customers have reported receiving full refund when their delivery hasn’t shown up.
If you’re looking for a way to keep your future SHEIN packages safe, then you need Locker Suites!
Locker Suites provides secure and convenient smart suites where you can send all of your packages. When your packages arrive with us, we’ll keep them safe in our smart lockers until you’re ready to pick them up, 24/7.
With us, you can shop from any retailer, regardless of the item size or courier, and keep them safe in one convenient location.
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" There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour "
" There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour "
" There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour "
Lorenzo Peterson
15th August, 2019 at 01:25 pm